Privacy Policy

1. Who We Are

OurPracticeCircle is a platform that connects social service professionals in Singapore (social workers, counsellors, psychologists) with accredited supervisors for clinical supervision. The platform also helps users track supervision hours for professional accreditation purposes.

Contact: norkarno89@gmail.com

2. Personal Data We Collect

2.1 Information You Provide

• Account information: Name, email address, phone number — used to create and manage your account
• Professional information: Registration number, profession, workplace, years of experience — used to match supervisors with supervisees
• Profile information: Specialties, languages, bio, supervision rate — displayed on your public profile
• Session records: Date, duration, mode, type — used to track supervision hours

2.2 Information We Do NOT Collect

• Client case notes or session content
• NRIC or identity card numbers
• Payment or credit card information
• Health information about you or your clients

3. How We Use Your Personal Data

• Create and manage your account
• Display your profile to potential supervisors/supervisees
• Share your contact details with users you connect with
• Send email notifications (connection requests, session confirmations)
• Track and export supervision hours
• Improve the platform

4. Sharing Your Personal Data

Before connection: Only your name, profession, and profile information are visible.

After connection is accepted: Your contact details (email, phone if provided) are shared with the connected party.

We do NOT sell your personal data or share it with advertisers.

5. Data Retention

• Account data: Until you delete your account
• Session records: Until you delete your account
• Log data: 12 months

6. Your Rights Under PDPA

You have the right to:

• Access your personal data
• Correct your personal data
• Withdraw consent and request deletion

To exercise these rights, contact us at norkarno89@gmail.com. We will respond within 30 days.

7. Data Security

• All data transmitted via HTTPS (encrypted in transit)
• Passwords are hashed (we cannot see your password)
• Database access is restricted and encrypted

8. Cookies

We use essential cookies to keep you logged in and remember your preferences. We do not use tracking or advertising cookies.

9. Contact Us

If you have questions about this Privacy Policy:

Email: norkarno89@gmail.com

If you are not satisfied with our response, you may contact the Personal Data Protection Commission (PDPC) at pdpc.gov.sg.